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When browsing The Sci-Fi Shop you may occasionally see items which are marked as "Made to order" and also say they are "Dispatched from UK artist" or "Dispatched from USA artist", in these cases the item in question is made especially for you and then dispatched directly from the artist. Please read the following information for further details on these items.
Items made-to-order are unable to be returned as they have been produced especially for you. These items will also take additional time to be shipped (usually this in no longer than 14 days but can vary based on how busy the artist currently is). Obviously made-to-order items are not eligible for express delivery (even if this option is chosen during checkout), only items dispatched from our North Wales based warehouse are eligible for express delivery.